Case Studies

King Edward’s School

King Edward’s School achieves top results from their new, long-lasting Miele Professional laundry solution.


Karine Butcher, Laundry Manager at the independent day and boarding school in Witley, first came into contact with Miele Professional products through WASHCO’s Sales Director, James Holmes. With 8 boarding houses to support, Karine’s primary concern was durability when investing in new equipment, as her previous non-Miele machines had broken down after only six years.

Having been extremely disappointed with her previous purchase, Karine was impressed by WASHCO’s proposal to install Miele Professional machines, as the brand is renowned for its reliability.


King Edward’s School had two models of Miele Professional washing machines installed on-site, including the 8kg PW6080.

Bespoke training & support 

Karine was particularly impressed by her experience with WASHCO’s service, commenting that “the installation was a smooth and straightforward process from start to finish. WASHCO were extremely helpful in explaining the workings of our new Miele machines, providing extensive training and support. They even returned to our laundry the following week to ensure we had the right programmes customised to our needs. WASHCO were quick to reassure us that if we ever had any problems with the machines, they were only a phone call away. I would highly recommend WASHCO to other potential clients as I found them to be extremely helpful and professional on all levels.”


Once the new machines were installed, Karine immediately noticed the positive impact that they were having on the laundry processes at the school.

Higher productivity & efficiency

The first standout difference she observed was the significantly reduced water and product consumption of the cycles due to the automated settings. Karine also commented that “the honeycombed drums eradicate the usual pitting caused by other machines, enhancing the finish of the wash and resulting in more care for the fabric. The spin cycle is also excellent and the machines have a much higher productivity than I have ever experienced before.”

Working in the laundry all day, Karine was particularly impressed to have tranquillity restored, remarking that “the reduction in noise is also hugely appreciated!”

Quality investment

Karine is so impressed with her Miele Professional products, she has labelled them the ‘Rolls Royce’ of washing machines. The team at King Edward’s School now feel secure in knowing that they have invested in quality products that will not only provide longevity but also perform economically. Having had such a positive experience with WASHCO and the Miele Professional brand, they are no longer concerned about breakdowns.

Visit our sector page to learn more about our commercial laundry solutions for Universities, Schools and Colleges.