Case Studies

American Dry Cleaners

WASHCO deliver a seamless solution for a 20,000 sq ft laundry facility thanks to the smart WASHCONNECT range of equipment.


Founded in 1990, American Dry Cleaners is the largest dry cleaning and laundry company in London, a multi-award winning brand with over 40 prime branch locations across the Capital and employing over circa 200 in the team.

The company was looking to upgrade their 20,000 sq ft laundry facility and went out to market with a brief for full support for parts and labour, and to adhere to a tough SLA required to support their business. They wanted a digital interface and cloud management functionality which would enable the team to manage and monitor performance and department productivity. It was also key that their new supplier worked with their technical department to upgrade water recycling capabilities, as well as provide a lock and key project to deliver a seamless process.


It was clear from the outset that meeting the expectations of American Dry Cleaners was going to require an innovative solution to create investible benefits for the business – a challenge WASHCO gratefully accepted.

Having successfully tendered, WASHCO installed numerous WASHCONNECT machines, including 2 x 60kg, 1 x 45kg, and 1 x 24kg washing machines, with 3 WASHCONNECT dryers to match. These machines were programmed to offer an incredible range of highly customisable wet cleaning processes which can be monitored and modified remotely, meaning that there is total transparency and quality control, something that was high on American Dry Cleaners Priority list.

With a week to complete the installation while facing the main challenge of keeping the laundry in production, WASHCO were able to replace all the service work, including the steam work, ducting, water and waste to accompany the new equipment.

As well as working with the detergent company to program the machines to deliver the best results that they were not reaching beforehand, WASHCO also installed an energy efficient water recovery system on all the WASHCONNECT machines.

Following the completed installation, WASHCO came in to provide training to the laundry staff on how to operate the new equipment which is a critical part of the handover. Ensuring that the staff are aware that with the new machines, WASHCO are able to create new programmes for new or different materials that may have to be washed in the future.


The team at American Dry Cleaners are delighted with their new laundry facility. The complete visibility of the laundry process offered by WASHCONNECT means that they can monitor everything from start to finish and work out where productivity could be boosted.

What’s more, with the addition of the water recovery system on all of their machines, the company is able to reduce water consumption by 20%, which will go a long way to improving their carbon footprint.

“WASHCO seemed to tick all the boxes with their professionalism they demonstrated, together with the transparency in providing many of their existing client as references” – Julian Stone

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