Case Studies

Pressing Needs

Pressing Needs, a domestic laundry specialist, achieve greater operational efficiency across their large facility with the help of WASHCONNECT.


Pressing Needs wanted to increase operational efficiency at their busy 6,500 sq ft facility in Southampton and were interested in exploring WASHCONNECT’s technical and service benefits, following a demonstration at the CleanEx exhibition.


We installed two new WASHCONNECT commercial washing machines – the W24 and W18 washer – which provide a number of features to help the laundry specialist maximise performance whilst also reducing costs.

Reduced downtime

WASHCONNECT machines include embedded electronics, software, sensors, actuators, and network connectivity, which deliver constant live updates to Pressing Needs on performance, activity and problems. As a result, WASCHO engineers can resolve potential problems quickly and efficiently.

Pressing Needs relies on a large steam-heated boiler to power their machines. This can take time to heat up and significantly impacts operations if there is a fault. Their new WASHCONNECT machines now give Pressing Needs the flexibility to easily switch from steam to electric – a function previously unavailable with their old machines – which helps to further reduce downtime.

No unexpected costs

The WASHCONNECT machines and service is available on a monthly subscription so no capital expense and unexpected future costs for Pressing Needs.

Smooth installation

We worked closely with Pressing Needs and managed the process from start to finish, including the removal and disposal of old machinery.


Commenting on the recent installation, Pressing Needs’ Managing Director, Malcolm Jenvey, said; “I chose WASHCONNECT not only because of the well-engineered machinery but also because of the innovative technology. WASHCO can see exactly what is going on with the machines, which means they can respond quicker than any other service provider if there is a fault! The fixed-price rental also gives us peace of mind – we know exactly how much we will be paying and when.”

Kreussler’s Sales and Technical Consultant, Mark Brabham, who is the chemical provider for Pressing Needs, said; “A long-term customer, Pressing Needs, have just taken delivery of two Connect machines from WASHCO. With the help and support from Peter Hosking and his team, we were able to successfully set up our EasyDose with Kreussler Wet Care and laundry products with efficient washing programs. Malcolm and Nickie Jenvey were pleased with the results and the new machines and service they have received from WASHCO.”

To find out how WASHCONNECT can help transform your laundry operations, contact our team here.

Visit our sector page to learn more about our commercial laundry solutions for Laundrettes and Professional Cleaning.