Service you can rely on

You’re in safe hands

From regular maintenance to unplanned breakdowns, we’re here to keep your downtime to a minimum and your equipment performing its best.

Our service team are available nationwide with engineers based up and down the UK. With specially trained installation technicians and GAS Safe engineers, you can have confidence from the initial call to the engineer leaving your site that we are focused on you.

Your service depends on our service; which is why we have heavily invested in our service software, supported by a highly trained customer support team ready to take your call, should you need it.

Our range of services include:

Design & Planning

Experienced in working closely with consultants, architects, design offices, building contractors and the end-user, our installation team work with you, sharing their insights and experience to deliver successful commercial laundry projects.

Installation

You expect top-notch installation services, and we deliver! Our team of specially trained installation technicians and GAS Safe engineers ensures that every installation is carried out with the highest standards of safety and efficiency.

Support & Aftercare

With a dedicated in-house team of experts, you can be assured that we’re here for you. We can support our customers with anything from the smallest query to breakdown resolution.

Maintenance & Repairs

A reliable team of dedicated service experts is always waiting to help. We’ve invested in our service system, utilised by our experienced call-centre team who will quickly be able to locate your machine, its full history and book a call with your local engineer.

WASHCO UPTIME

The complete service package for total peace of mind

Keep your laundry operation running with no interruption. We’ll take care of everything, so you know your laundry won’t let you down.

For a simple monthly payment, you get:

Should your equipment be beyond repair, we’ll replace it at no additional cost to you, this is all part of the WASHCO promise.

Trusted by clients

We at Broadwindsor House would like to congratulate you on having a very professional install team. Courteous of the surroundings, polite and professional.

We would highly recommend them!! Thanks for everything.

During my time with SHG, the service delivered by WASHCO has been prompt, cost-effective and efficient, they have kept servicing records up to date and will give an honest opinion on whether it is cost-effective to repair/replace a machine. It is our intention for our relationship with WASHCO to continue.

‘I am just writing to you to express my satisfaction and gratitude for the very comprehensive and detailed service we’ve had from your two workmen.

Your workmen arrived promptly, were polite and courteous, they went beyond their remit and cleaned the area thoroughly before they installed the new washing machines and dryers. All in all, an excellent service.’

The service and installation performed by Miele professional partner WASHCO was first class. To avoid the busy term time, WASHCO undertook the refurbishments in the summer holidays, ensuring that the laundry was fully installed and operational by the start of the autumn term.

On behalf of the laundry and Savoy management team, we would like to say a huge thank you to you and your team for the hard work you've done for us.

The service was fantastic during the installation; it is exactly what we were expecting from professionals.

I’d just like to give some feedback on the engineer that attended to repair one of our washing machines on Friday 14th Jan. I didn’t catch his name but he was so helpful, nothing was too much trouble and communication was fantastic.

Overall outstanding customer service. He is a credit to your company.

Need a helping hand?

Get in touch with our friendly and professional team to discuss your needs and tailor a solution to suit your business requirements.