Services & Support

Reactive Support

Breakdowns are never convenient; which is why our reactive commercial laundry maintenance service has been designed to keep downtime to a minimum. You call, we respond. It’s as simple as that.

Our highly-trained engineers are based at a number of satellite depots across the UK, ensuring we can deliver the ultimate service to each of our customers as and when it’s needed.

Planned Maintenance

From annual maintenance checks to fixed cost service packages, we will help to extend the effective, safe and efficient life of your equipment.

When you’re in control of your commercial laundry, everything runs smoother. Our manufacturer-accredited support technicians are able to assist with all makes and models of equipment. They’re equipped with the latest diagnostic tools and spare parts as van stock, meaning we react and resolve fast.

Aftercare & Support

To put things simply, we take control. We employ our own in-house team of experts who are on hand to support our customers with anything from the smallest query to breakdown resolution.

Whether you’d prefer maintenance upon request or subscription to one of our contracted commercial laundry maintenance packages, we’ll deliver a cost-effective solution that suits you.

Solutions that
think for themselves

An industry first, WashConnect is an innovative new take on commercial laundry – always-connected Internet of Things devices delivered for one simple monthly fee.

It’s a way to preserve your capital while unlocking smart new technologies like remote fault diagnosis, ongoing monitoring, and effortless ease of use. And a way for us to proactively deliver the ultimate in service and support.

Find out more

Automatic chemical dosing, supplied, delivered and maintained

We are a laundry company that specialises in the on-premise laundry operation and because we focus on the success of a laundry operation we look at the whole laundry picture and try to ensure we deliver the highest standards.

As a specialist supplier of laundry equipment, service and maintenance, and chemical’s we have at our disposal the skills to extend the support we offer each and every laundry we operate within.

Find out more

OUR TRADE SOLUTION OFFERs A WIDE RANGE OF MANUFACTURERS TO SUPPORT YOUR BUSINESS.

If you are a provider of commercial laundry solutions to your customer base we can offer a diverse range of products and solutions to empower your success.

Our competitively priced offering comes complete with a high level of service, support and after sales warranty ensuring your business is in safe hands when you partner with WashCo.

Find out more

HIGH QUALITY SOLUTIONS FOR COIN OR CASHLESS LAUNDRY

We provide market leading solutions for coin or cashless self service laundries, including fully managed solutions.

We can provide a complete end to end solution for any on premise launderette function, be that with traditional coin operation or the latest cashless payment technology. We can provide your business with the equipment to succeed or we can manage and operate your laundry with a shared revenue incentive. Our aim is to offer an engaging user experience that maximise and drive profitability.

Find out more

IT IS MORE THAN
JUST A SPARE PART

It is easy to think of a spare part as a simple commodity to sell and deliver but at WashCo, we think a little differently. Every spare part is a business in distress.

We want you to receive a rapid and efficient spares service so you can care for your customer or your own business rapidly. We have an incredible parts website to allow direct access to the parts you require, but behind the scenes we have highly knowledgeable experts on the phone to assist with your complex queries.

We take spares seriously.

Find out more

Solutions that
think for themselves

An industry first, WashConnect is an innovative new take on commercial laundry – always-connected Internet of Things devices delivered for one simple monthly fee.

It’s a way to preserve your capital while unlocking smart new technologies like remote fault diagnosis, ongoing monitoring, and effortless ease of use. And a way for us to proactively deliver the ultimate in service and support.

Find out more

Automatic chemical dosing, supplied, delivered and maintained

We are a laundry company that specialises in the on-premise laundry operation and because we focus on the success of a laundry operation we look at the whole laundry picture and try to ensure we deliver the highest standards.

As a specialist supplier of laundry equipment, service and maintenance, and chemical’s we have at our disposal the skills to extend the support we offer each and every laundry we operate within.

Find out more

OUR TRADE SOLUTION OFFERs A WIDE RANGE OF MANUFACTURERS TO SUPPORT YOUR BUSINESS.

If you are a provider of commercial laundry solutions to your customer base we can offer a diverse range of products and solutions to empower your success.

Our competitively priced offering comes complete with a high level of service, support and after sales warranty ensuring your business is in safe hands when you partner with WashCo.

Find out more

HIGH QUALITY SOLUTIONS FOR COIN OR CASHLESS LAUNDRY

We can provide a complete end to end solution for an on premise launderette function, be that as a traditional coin operation or a more convenient and safe cashless offering.

We can provision your business with the equipment to succeed or we can manage and operate your laundry with a shared revenue incentive. We aim to offer a premium user experience to maximise uptake and profitability.

Find out more

IT IS MORE THAN
JUST A SPARE PART

It is easy to think of a spare part as a simple commodity to sell and deliver but at WashCo, we think a little differently. Every spare part is a business in distress.

We want you to receive a rapid and efficient spares service so you can care for your customer or your own business rapidly. We have an incredible parts website to allow direct access to the parts you require, but behind the scenes we have highly knowledgeable experts on the phone to assist with your complex queries. We take spares
seriously.

Find out more

ON BEHALF OF THE LAUNDRY AND SAVOY MANAGEMENT TEAM, WE WOULD LIKE TO SAY A HUGE THANK YOU TO YOU AND YOUR TEAM FOR THE HARD WORK YOU HAVE DONE FOR US. THE SERVICE WAS FANTASTIC DURING THE INSTALLATION; IT IS EXACTLY WHAT WE WERE EXPECTING FROM PROFESSIONALS.

Laima Simonaitiene, The Savoy Hotel

WE’VE FOUND THE STAFF AT WASHCO TO BE FRIENDLY, HELPFUL AND OVERALL DO A VERY GOOD JOB IN SERVICING OUR LAUNDRY EQUIPMENT. ALL WORK IS COMPLETED IN A TIMELY AND PROFESSIONAL MANNER, AND WOULD CERTAINLY RECOMMEND YOURSELVES TO OTHERS.

Laurence Brown, Tottenham Hotspur FC

THE SERVICE AND INSTALLATION PERFORMED BY MIELE PROFESSIONAL PARTNER WASHCO WAS FIRST CLASS. TO AVOID THE BUSY TERM TIME, WASHCO UNDERTOOK THE REFURBISHMENTS IN THE SUMMER HOLIDAYS, ENSURING THAT THE LAUNDRY WAS FULLY INSTALLED AND OPERATIONAL BY THE START OF THE AUTUMN TERM.

Andy Smith, Royal Duke of York Military School