NEW SPEED QUEEN RANGE
We’re Here for you
We know breakdowns can cause a real headache for you and your organisation, which is why we’re here to keep your downtime to a minimum. You call, we respond. It’s that simple.
Our service team are available throughout the year, with engineers based up and down the UK. With specially trained installation technicians and GAS Safe engineers, all complying to the highest standards of PPE, you can have confidence from the initial call to the engineer leaving that we are focused on you.
We know your service depends on our service; which is why we have heavily invested in our service software, supported by a highly trained customer support team ready to take your call, should you need it.
YOUR SERVICE
From fully comprehensive packages to annual maintenance checks or fixed cost options, we can support you.
Whether you want the freedom of on-demand callouts or the security of our breakdown and service contracts, we’ll deliver a cost-effective solution that suits you and your business.
Whatever you choose, you can be assured you’re in safe hands. Our nationwide team of highly qualified engineers are trained across a wide variety of brands including Miele, Speed Queen, Primus and Schulthess.
From when you first spot a problem with your equipment until we’ve got you back up and running, you can be assured of a professional service. Our engineers are GAS safe, fully uniformed with security passes and enhanced DBS checked. And as one of the largest spares distributors in the UK, you can be confident our engineers will have the right spares, on their van, delivering a high level of first-time fix. Service made simple.
Aftercare & Support
With our own in-house team of experts, we can support our customers with anything from the smallest query to breakdown resolution.
We’ve invested in our service system, utilised by our experienced call-centre team who will quickly be able to locate your machine, its full history and book a call with your local engineer.
We’re able to assist with all makes and models of equipment. Our technical in-house training team, with over 75 years of experience, add additional support both to our customer support team and our field engineers helping lead to rapid resolution whether over the phone or in person.